Lan & Wan Solutions developed an interesting project for 2N intercoms thanks to Mida OperatorConsole solution.
Mida OperatorConsole video compliance, 2N Helios intercoms flexibility and Lan & Wan Solutions system integration abilities permitted to satisfy an important customer’s needs.
Lan & Wan Solutions developed a project for an important European multinational corporation, which re-quired its 2N Helios IP Verso intercom videocalls to reach company’s receptions. This need emerged be-cause company’s receptionists are supposed not only to have a classic audio conversion with the people at the other side of the intercom, but even to visually recognize them, before letting them in. Thanks to Mida OperatorConsole video compliance and to Lan & Wan Solutions system integration abilities, these needs were easily satisfied.
Now, in case of incoming call from the intercoms connected to the Cisco UCM PBX, reception agents can check who is calling thanks to Mida OperatorConsole softphone mode. Only when the caller have been properly recognized, agents open the access by using a dedicated 2N relay which generates an encryp-ted electric signal.
Mida OperatorConsole and, generally speaking, the whole Mida eFramework UC App Suite (to which the OperatorConsole belongs) can easily satisfy these project requirements. The solution:
- Is specifically designed for Cisco UCM PBX;
- Is completely web based and, so, accessible from any device;
- Provides a complete video compliance, thanks to the softphone mode and to the H.264 high quality video.