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Cisco Unified Communication & Collaboration

Cisco Unified Communications: Internet as a business tool to grow your business

Internet can help companies of all sizes to become more competitive, to position their brands in an innovative way, to serve new clients, to engage their ecosystem cycles of innovation. The number of active users of Internet in the world has reached the figure of one billion and a half, while in Italy only the data that about 34 million people. These people have some new features. Are consumers with a higher education level, mainly in the age group between 15 and 39 years old and above “informed”. With consumers ‘informed’ we intend to describe a new type of consumer who seeks proactively information, documents and share views and opinions with other users. Thematic portals, blogs and forums are virtual places where the spontaneous contributions of users contribute to the construction of perceptions relating to products, services, brands. Consumers are unlikely to be influenced by advertising campaigns in general. Before purchasing a good or service these consumers are using the Internet and inform the opinions of other users. According to research by Nielsen Net Ratings, 41% of Internet users Italians is willing to change his opinion about a brand after documented on the Internet! All companies can benefit from the transition that we are experiencing. Target these new consumers while continuing to keep alive their strategies of geographic presence is the new challenge that companies of all sizes will have to face. In the same way the Internet can be an edge over your competitors. In this period of change, in which the presence of local does not always make the difference, they will have more and more opportunities those companies that will satisfy consumer demand “old” and new services and products more personalized and tailored to their needs.

lan & wan solutions
lan & wan solutions

Cisco, your partner for Internet

Cisco is one of the leading technology partners chosen by Lan & Wan Solutions to offer its customers the Internet-aware. Today, we develop technologies that can afford to use the Internet as a business tool. We can help you build a smart grid company fixed and mobile, to connect all users and branch offices securely. These networks can then connect the Cisco unified communications systems more developed that will allow you to extend the benefits of real-time communication to all your ecosystem of customers, suppliers and partners. In fact, the Cisco Unified Communications systems are born with the idea of ​​allowing companies to collaborate in an innovative and competitive, using the Internet and networks using the Internet protocol as a communication tool.

Cisco Unified Communications: the competitive advantage of your company

When we use the term “unified communications” refers to a set of services that allow you to interact with colleagues, partners and customers in new ways, easier and above all on the move. Specifically we refer to:

    • An intelligent network capable of recognizing the type of information that flow through to avoid congestion and to give priority and security to critical information
    • devices that allow you to talk, see and communicate with the maximum flexibility and efficiency (hardware and software IP phones, IP cameras, video phones, telepresence)
    • presence systems, which are able to tell who is available 
    • collaboration systems, which allow you to share information and content from your personal computer or mobile phone of last generation
    • applications, which when introduced into the net added services to interact with customers in a uniform way regardless of the favorite channel (web, email, phone, fax, and other)

These tools allow you to expand the skills of your business beyond its borders and to put mass collaboration at your service, for maximum competitive advantage.

lan & wan solutions
lan & wan solutions

Telephone communication with all the benefits of mobility to the Internet

A network of Cisco Unified Communications lets you continue to use all the phone services to which you’re accustomed. To these adds the ability to use services there to learn the status of their busy / free of your colleagues. Services of video communication and collaboration. And most of all remote access via the Internet by all employees so that they can work from anywhere they have access to the network. All this thanks to the use of the richest and most powerful range of IP phones (mobile hardware and / or software that connect to the data network, saving on wiring costs). In addition, the pervasiveness of IP protocol allows you to connect all branches and remote offices through a single network to provide uniform services to centralized management. Since then the IP phones connected to the same network that are connected to your PC, they will be able to talk and drive your phone to save you time every time you want to reach someone.

Video Communications to help you collaborate with the power of the ” body language

Use video to communicate can help you increase the productivity of your company as well as to reduce travel costs . Each Cisco IP phone can be associated with a USB camera connected to the PC . Whenever two users with a camera called over the voice conversation is established also a video session . Or if you already have video conferencing systems , you can connect to your network of Cisco Unified Communications , IP phones interact with audio and video , and video communication continue to save on connection costs . If you want to bring all the power of body language in a remote meeting and you want to look into the eyes of your interlocutors like you’re all in the same room , the Cisco solution most suitable is called telepresence.

 

lan & wan solutions
lan & wan solutions

Video Communications to help you collaborate with the power of the ” body language

Use video to communicate can help you increase the productivity of your company as well as to reduce travel costs. Each Cisco IP phone can be associated with a USB camera connected to the PC. Whenever two users with a camera called over the voice conversation is established also a video session. Or if you already have video conferencing systems, you can connect to your network of Cisco Unified Communications, IP phones interact with audio and video, and video communication continue to save on connection costs. If you want to bring all the power of body language in a remote meeting and you want to look into the eyes of your interlocutors like you’re all in the same room, the Cisco solution most suitable is called telepresence.

 

Video Communications to help you collaborate with the power of the ” body language

Use video to communicate can help you increase the productivity of your company as well as to reduce travel costs. Each Cisco IP phone can be associated with a USB camera connected to the PC. Whenever two users with a camera called over the voice conversation is established also a video session. Or if you already have video conferencing systems, you can connect to your network of Cisco Unified Communications, IP phones interact with audio and video, and video communication continue to save on connection costs. If you want to bring all the power of body language in a remote meeting and you want to look into the eyes of your interlocutors like you’re all in the same room, the Cisco solution most suitable is called telepresence.

 

lan & wan solutions
lan & wan solutions

Mobile phones integrated with your business communications

Your cell phone of the latest generation can also become your internal network of Cisco Unified Communications. You can enable a single telephone number at which to be contacted and to make sure that your mobile, fixed and mobile phone ring simultaneously giving you a chance to respond from the machine at the time more comfortable. You can also use your mobile dual-mode (that supports both WiFi and GSM or UMTS connections ) as an extension phone can use your WiFi network to communicate when you’re in the office , rather than the GSM network when you’re elsewhere. This mode provides an excellent opportunity to save on telephone costs of fixed to mobile calls.

 

A world of applications for an open solution

Through open standards supported by Cisco, you will have access to services and applications provided by an extensive network of partner companies, which allow for example:

  • Manage the accounting of objections video phone
  • integrate network services Skype
  • centrally manage fax and email
  • monitor and record phone calls.

Benefits for companies

The use of these systems can help your business to:

  • reduce costs of communication using the Internet to your links
  • improve service to your customers being able to interact with them using any means available today
  • save on your travel budget using the power of video communication Cisco
  • increase the productivity of your employees by making them work together and work together as if they were all in the same office without having to physically move
  • save resources for integrating third-party applications through open standards supported by Cisco

Emotional Video of Cisco Unified Communication & Collaboration

Certifications

Cisco Unified Communication & Collaboration

Lan & Wan Solutions attended the Cisco training programs obtained the specialization:

Cisco Express Communication Partner