Customer Satisfaction

Reference ticket (e.g. 16/4768) *

Name and surname *

Business name *

Courtesy level of the service desk during the request acquisition phase *
PoorInsufficientAcceptableValuableExcellent

Understanding of the issue *
PoorInsufficientAcceptableValuableExcellent

Ticket opening times *
PoorInsufficientAcceptableValuableExcellent

Ticket processing times *
PoorInsufficientAcceptableValuableExcellent

Professionalism and competence of the technical staff *
PoorInsufficientAcceptableValuableExcellent

Communication skills and courtesy of the technical staff *
PoorInsufficientAcceptableValuableExcellent

Quality of the results obtained *
PoorInsufficientAcceptableValuableExcellent

Quality and professionalism of the technical feedback on the carried out activities *
PoorInsufficientAcceptableValuableExcellent

Quality of the commercial proposal *
PoorInsufficientAcceptableValuableExcellent

Project Manager evaluation *
PoorInsufficientAcceptableValuableExcellent

Recommendations or comments *

Do you wish to be contacted by our Service Desk? **
YesNo

>> Read the Privacy Policy Website

I have read and accepted the privacy policy

in accordance with European Regulation 679/2016 – Art. 8 – Conditions applicable to child’s consent in relation to information society services – I hereby declare that I am 16 (or more) years old.