Provides a CONTINUOUS Monitoring service (24×7) through the forwarding of CRITICAL warnings relating to the operation of Systems, Applications, Services and Devices
Guarantees the PROACTIVE management (8×5) of the CRITICAL alarms sharing them directly with the customer
Activated on each Host that communicates through the IP / SNMP protocol
Guarantees immediate control over the availability of Systems, Services, Applications, Devices
Provided by L&W N.O.C.
Involves all the technical staff (1st, 2nd and 3rd level) for the management of CRITICAL alerts and the analysis of highlighted anomalies
Exposes, on dedicated reports, the summary of the detected parameters
It provides timely support for the measurement of Operational Performance
Supports the correct sizing and optimization of the resources in use
Facilitates Improvement activities on the IT infrastructure
